Hopeworks, a nonprofit social enterprise dedicated to empowering young adults to establish living wage careers, is proud to announce the appointment of Pecola King as its new director of Revenue Cycle Management. An accomplished leader in revenue cycle management, King brings a wealth of experience in billing, collections, denials management, and process automation, and a proven track record of exceptional achievements to Hopeworks.
King joins Hopeworks with over 18 years of experience, most recently serving as the director of revenue cycle at Partners Pharmacy in Springfield, where she spearheaded initiatives that led to a staggering 101% increase in cash collections within six months and a 65% reduction in backlog within the first quarter. Her role encompassed managing billing operations across multiple states, overseeing significant revenue streams, and deploying advanced technological solutions to enhance process accuracy and efficiency — skills that will be instrumental in advancing Hopeworks’ goals.
“I am thrilled to embark on this exciting journey with Hopeworks,” King said. “The organization’s steadfast dedication to creating meaningful difference in the Camden and Philadelphia communities deeply resonates with me. I look forward to leveraging my extensive experience to contribute to Hopeworks’ continued success and support its mission of transforming young lives through innovative career development opportunities.”
Prior to her tenure at Partners Pharmacy, King excelled as the Revenue Cycle Manager at Golden Living in Fort Smith, Ark., where she managed billing and collections across 70 facilities, navigating complex financial landscapes with strategic initiatives that markedly improved revenue performance and operational integration. King received her associate’s degree in applied science from ECPI Technical College (Richmond, Va.) and her bachelor’s degree in business administration from Strayer University (Richmond, Va.).
“PK (Pecola King) is incredibly personable and has been immensely helpful,” said Samaya Dallas, an intern at Hopeworks. “I feel confident confiding in her about anything, knowing she will find a way to assist or offer advice. PK fits right in at Hopeworks and excels in connecting with us young adults in the program. I’m eager to see what more she brings to the table, as I know she has a wealth of knowledge, experience, and insights to share with us.”
Revenue cycle management is Hopeworks’ newest enterprise that will join Hopeworks’ existing businesses, including geographic information systems (GIS), web design and trauma-informed counseling services. Revenue cycle management is a critical piece of medical coding and refers to the financial process that health care facilities use to manage the administrative and clinical functions associated with claims processing, payment, and revenue generation. It encompasses all the steps taken by health care providers to ensure they receive payment for services rendered to patients.
For more information about Hopeworks, please visit www.hopeworks.org and follow Hopeworks on Facebook, Instagram, and X.
About Hopeworks
Hopeworks is a social enterprise that uses technology, healing, and entrepreneurship to transform lives. Hopeworks’ unique mix of training, trauma-informed care and real-world experience is what leads to extraordinary results. The approach, combined with high-demand, high-wage technical training and paid work experience is helping to build a workforce that can not only get the job, but keep it, transforming their lives and the lives of their families.
To provide this experience, Hopeworks runs real businesses, providing technology solutions for businesses in web design and Geographic Information Systems (GIS), and trauma-informed solutions through training and consulting services with the Hopeworks Training Team. These businesses help generate over 100 jobs a year, and lead to high-wage, permanent opportunities for young adults in a growing tech industry.
Hopeworks’ unique combination has led to extraordinary results, with over 85% of young adults earning high-wage jobs at the end of their work experience with Hopeworks, and a 12-month retention rate of almost 90% at those jobs. Young adults entering Hopeworks are typically earning an average of $400 per year and after going through the training program, they have the opportunity to make a livable and comfortable wage, earning over $42,000 annually.